The reason for Information Technology in your business is to make it easier to operate. The technology used to reach that objective is actually secondary. The focus should be on the commercial objectives, and not the technological tools and components being leveraged.

Now every business owns some form of information technology, your advantage comes from how well information technology is applied. The way Information technology is sold has also changed. The focus is no longer on the needs of the business owners, but the needs of the IT industry.

At Trenchant Systems we have designed a number of solutions which put the focus back on your business. Every solution which we provide has a measurable impact on your business.

Network Engineering

Network Engineering and DesignAll forms of computing from Tablets ,Netbooks , desktop PC’s and even mobile phones all have one common dependency. They all depend on good solid network connectivity.

If you have an unreliable or under-performing network, your business will be impacted both directly and indirectly. With the general push from the IT industry to relocate services and applications into remote public data-centres, this dependency is increasing at an astonishing rate.

With the eGoverment innovations such as the PayRoll RTI (Real Time Integration) and online VAT returns, a poor performing network could cause major disruption and even financial loss. The need for performance and connectivity also increases the need for security. You need to secure access to your network resources. You need to ensure that the right devices are connected to your network, and that the right people have access to the resources on your network.

Regardless of your business objectives a solid communications network will be a key requirement to reach your goals. An under-performing or unreliable network will cost your business.

Before embarking on any major Information Technology project, please ensure that your network has the following key attributes designed into it

  • Performance
  • Dependability
  • Security
  • flexibility

We are experienced at designing and deploying dependable, fast, and flexible networks. Please contact us to discover how much your network is impacting your business.

IP Unified Comms

The typical understanding of Unified Communications is the merging of Analogue phone networks (ISDN, BT phone sockets)  and Digital Internet Protocol networks (The internet). The merging of the networks is only the first step.

Most Unified Communications solutions merge at the network layer ( The internet), then they are still managed , purchased and installed separately. The phone system does not integrate with the email server, The CRM system does not integrate with the SMS mobile gateway. This is not Unified Communications.

True Unified Communications moves on from the network layer right into the applications. Every form of communication, Instant messaging, Fax, Voice calls, Emails and SMS messages. Each of these systems can integrate with each other and can be consumed on tablet, Laptop, smart phone or even a web server running your CRM system.

With this level of integration you will  obtain greater visibility into how your business interacts with it’s customers and suppliers. The other major advantage is now that all forms of communication have been enabled onto the Digital Internet Protocols ( the internet) they can be used across the globe.

If you have insight into your business, you will now have the ability to make your Unified Communications system adapt to the way your business works. You can make it work for you, rather than just blindly deliver your email or phone calls. The same automation and insight that Google applies to information across all of it’s applications, you will also have the ability to direct and mine information that flows in and out of your business.

Unified Communications is more than just being able to make phone calls on your tablet and smart phone over the internet. It is the ability to model your communications requirements to the way your business works.

Summary of Benefits using True unified Communications

  • Save money by making free voice calls over the internet.
  • Adapt your communications requirements to suit your business.
  • Work globally.

Server Virtualisation

Data Centre ChallengesServer virtualisation is not a new technology. It has been in use for many years on large mainframe computers. Just over the last decade it has become available to every day servers which you can buy from any computer manufacturer. You  no longer have to purchase a large and very expensive mainframe computer to use virtualisation.
Virtualisation  increases the average server utilisation rates from 5-15% to 60-80%. Running fewer servers frees up space and power. Virtualisation is a technique to run more than one server on one physical server.

This allows you to reduce the number of physical servers deployed to reduce operational expenditure on the following items.

  •     Cooling &  Electricity
  •     Physical rack space
  •     Server capital expenditure

key factors to be considered before deploying a virtualisation project:

  •     Virtualisation Licensing costs
  •     New server requirement VS Server Reuse
  •     Operating system and application licensing costs
  •     Storage solutions
  •     Staff training and migration

Once these items have been quantified and compared to the current cost if you continued as you are. We can calculate at what point you will start seeing your business objective benefits. It also suggested that a staged migration be performed. This will give you a quicker return and arrest the continued sprawl of servers.

The cost of a virtualisation project varies greatly because of the factors mentioned above.
Before undertaking a virtualisation project it is vital that you have a good performing networking. Any network defects or performance bottlenecks will quickly be highlight and affect your ability to release the benefits you are looking for.

The first task is to review your business objective and work with you to perform a financial analysis. This will  help you justify your expenditure and identify when you will see that investment coming back to you.

We will also help review your infrastructure and identify any areas which also might need investment to support a virtualised environment. It is important that this takes place as you are placing more reliance on fewer servers.

The applications that you wish to virtualise also need to be examined, the number of users, types of applications etc. This is done to determine the types of servers and shared storage type required. This is done to ensure that the environment performs and has room to scale. If you have a current environment, we also would like to see the performance profile of your current servers.